Post-Delivery User Satisfaction Survey

Welcome to Otodynamics on-line Post-Delivery User Satisfaction Survey. Please take a few minutes to answer the questions below and return this form to us by clicking on SUBMIT at the bottom of the survey.

Your help to improve our services is appreciated.

Thank you.

Section 1

User (facility) name:
Department:
Road:
Town:
State:
Zip/Postal Code:
Country:
Contact Name:
Telephone Number:
Email Address:
Equipment purchased i.e. Echocheck, Echoport 288 USB I etc:
OAE System Serial Number:
Name of dealer from whom equipment was purchased, If Applicable:

Section 2. Please select the appropriate answer to the questions below adding any comments you may have in the boxes.

Was the equipment delivered on time?	YES NO Comments:
Was it easy to identify the contents when you unpacked it?	YES NO Comments:
Have you started using it yet?	YES NO
If NO: what date do you expect to use it?
If YES: Did you find the manuals helpful?	YES NO Comments:
Do you find the software screen easy to understand?	YES NO
Have you had any difficulties using the software?	YES NO Comments:
Are you aware of the need to change the probe coupler tubes when they are contaminated?	YES NO
Have you needed to change coupler tubes yet?	YES NO
Did you find it easy?	YES NO Comments:
Is the range of disposable tip sizes suitable for your needs?	YES NO Comments:
Finally, have you been satisfied with the help and advice you had from everyone at Otodynamics, or dealer;	A) Before placing your order? YES NO B) After placing your order? YES NO Comments: